Shipping & Returns
Our 90-Day No-Questions-Asked Return Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product within 90 days of receiving it, you may return it for a full refund, no questions asked.
To initiate a return, please contact our customer service team via this website or email [email protected] to obtain a shipping label.
Please note that the product must be in its original condition and packaging to be eligible for a refund. Shipping and handling charges are non-refundable.
This 90-day no-questions-asked return policy applies to purchases made directly from Growbud and does not apply to purchases made from third-party resellers.
1-Year Limited Warranty
All Growbud products come with a 1-year limited warranty against defects in materials and workmanship under normal use. This warranty covers you for one full year from the date of purchase.
If your Growbud product fails due to a defect within the warranty period, we will repair or replace it free of charge. The warranty applies to the original purchaser and is non-transferable.
To make a warranty claim, please contact our customer service team at [email protected] with your order number and a description of the issue. Our team will guide you through the warranty process.
This warranty does not cover damage caused by accident, misuse, abuse, improper installation, or unauthorized modifications. Normal wear and tear is also not covered under this warranty.
Have Questions?
If you have any questions about our shipping, return policies, or warranty, please don't hesitate to contact us.
Contact Support